Privacy Policy
Privacy Policy
This Privacy Policy describes how Luminae Wellness (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit this website (the “Site”).
We are committed to caring for your privacy with the same respect and intention we bring to our work.
Information We Collect
We collect personal information you voluntarily choose to share with us, such as your name, email address, phone number, and other contact details. This may occur when you fill out a contact form, sign up for our newsletter, or book an appointment.
We also use cookies and similar technologies to support essential site functionality, understand how visitors use our Site, and support features such as newsletter signups. This helps us improve the Site and communicate in ways that are relevant and helpful.
When you visit our website, certain information may be collected automatically, including your IP address, browser type, pages visited, and interactions with the Site. This information is collected through cookies and similar technologies and is used to better understand how the Site is used.
We do not knowingly collect personal information from children under 13.
Email Newsletter
When you subscribe to our newsletter, we collect your email address to send occasional updates about wellness offerings, events, and community news at Luminae Wellness. We use Mailchimp to manage our email communications.
You can unsubscribe at any time using the link included in every email. We respect your inbox and only send emails you have chosen to receive.
How We Use Your Information
We use personal information to:
Communicate with you and respond to inquiries
Provide services and support appointment bookings
Send newsletters and updates you have opted into
Improve our website, offerings, and overall user experience
We do not sell your personal information.
Third Party Services
We work with trusted third-party service providers to help operate our website and communications. These may include:
Squarespace, for website hosting and analytics
Jane, for appointment booking and scheduling
Mailchimp, for managing email newsletters
These providers may collect and process information in accordance with their own privacy policies. We encourage you to review those policies to learn more about how your information is handled by each service.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential functionality, analyze site traffic, and enable features such as newsletter signups. Cookies help us understand how visitors interact with the Site and allow certain features to work properly. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the Site function.
Your Choices
You may choose not to provide certain personal information. However, doing so may limit your ability to use certain features of the Site or receive services.
Security
We take reasonable and appropriate measures to protect your personal information. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
California Privacy Rights
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Request access to or deletion of your personal information
We do not sell or share personal information for commercial purposes. To make a request or ask questions about your rights, please contact us at ivy@luminaewellness.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at ivy@luminaewellness.com.